Refund policy
Meeso Kitchen – Returns and Refund Process
Thank you for shopping at Meeso Kitchen. If you are not entirely satisfied with your purchase, we're here to help. Please follow the steps below for initiating a return and refund.
Steps to Initiate a Refund:
- Contact our support team within 7 days of receiving the product.
- You can notify us by:
- Email: admin@meeso.in
- Phone: +91 9137786723
- Clearly mention your Order ID, the product details, and reason for return.
- Ensure the item is unused, in its original packaging, and eligible for return as per our return conditions.
- Ship the product to:
Meeso Kitchen, First Floor, Above GoGo Snacks, Jariwala Mansion, near Starbucks Café, Chowpatty, Gamdevi, Mumbai, Maharashtra 400007
(Return shipping is at your own cost and risk. We recommend using a trackable and insured courier service.)
Assessment Timeframe:
Once we receive the returned item, our team requires 2–3 business days to assess the condition and eligibility of the returned product.
Approval or Rejection Timeline:
After quality assessment, we will notify you of the approval or rejection of your refund request within 3 business days.
Refund Processing Time:
If your refund is approved, it will be processed within 2–3 business days from the date of approval.
Refund Reflection Time:
Once processed, the refund amount will reflect in your original mode of payment within 7–10 business days, depending on your bank or payment provider.
Need Help?
For any questions or assistance, please reach out to us:
- Email: admin@meeso.in
- Phone: +91 9137786723
We appreciate your trust in Meeso Kitchen and are here to ensure your satisfaction.